Privacy Policy

Last Updated: October 21, 2025

← Back to Home

1. INTRODUCTION

This Privacy Policy describes how Raise-22 ("we," "us," or "our") collects, uses, and shares information about you when you use our mobile application and related services (collectively, the "Services").

By creating an account and using our App, you agree to the collection and use of information in accordance with this policy. If you do not agree to these terms, please do not create an account or use our Services.

2. INFORMATION WE COLLECT

2.1 Information You Provide During Registration

To use our App, you must create an account. During registration and use of our Services, we collect:

2.2 Information We Collect Automatically

When you use our App, we automatically collect certain information about your device and usage:

Device Information:

Usage and Progress Data:

2.3 Information We Do NOT Collect

We want to be clear that we do NOT collect:

Note: While we track payment activity (subscription status, purchase history), we do not store or have access to your actual payment card information, which is handled securely by our payment processors.

3. HOW WE USE YOUR INFORMATION

We use the collected information for specific purposes, each with a legal basis for processing:

3.1 Contract Performance

Legal Basis: Necessary for the performance of our contract with you

3.2 Legitimate Interests

Legal Basis: Necessary for our legitimate interests (or those of a third party)

We have a legitimate interest in improving our services and protecting our business:

3.3 Consent

Legal Basis: Based on your consent

You may withdraw consent at any time through account settings or by contacting us.

3.4 Legal Obligations

Legal Basis: Necessary to comply with legal obligations

3.5 Vital Communications

Legal Basis: Contract performance and legitimate interests

Note: You cannot opt out of essential communications as they are necessary for service operation and security.

4. DATA STORAGE AND SECURITY

4.1 Where We Store Your Data

Your information is stored on secure servers provided by our hosting services. Data may be processed and stored in various locations globally, but always with appropriate security measures.

4.2 Security Measures

We implement industry-standard security measures including:

While we strive to protect your information, no method of electronic storage is 100% secure. We cannot guarantee absolute security but commit to maintaining reasonable safeguards.

5. SHARING OF INFORMATION

We do not sell, rent, or trade your personal information. We may share your information only in these limited circumstances:

6. DATA RETENTION

We retain your account information for as long as your account remains active. Progress and activity data is retained to maintain your learning history and provide continuous service.

6.1 Account Deletion

You can delete your account directly through the app:

6.2 What Gets Deleted

Upon account deletion, we permanently remove:

6.3 Limited Data Retention for Legal Compliance

Following deletion, we may retain certain anonymized data as required by law:

7. YOUR RIGHTS AND CHOICES

7.1 Account Management

Through the app's settings menu, you can:

To delete your account:

  1. Open the Raise-22 app
  2. Tap the menu (☰) in the top-left corner
  3. Select "Settings" → "Account"
  4. Tap "Delete Account" and follow confirmation prompts

To request data export: Email info@raise22.com with subject "Data Export Request" - we'll provide your data within 30 days.

7.2 Data Rights

Depending on your location and the legal basis for processing, you may have the following rights:

For All Users:

Additional Rights Based on Legal Basis:

Where processing is based on Consent:

Where processing is based on Legitimate Interests:

Where processing is for Direct Marketing:

Right to Restriction:

Automated Decision-Making:

To exercise these rights, contact us at privacy@raise22.com. We will respond within 30 days. We may request identity verification to protect your data.

7.3 Communication Preferences

You can opt out of non-essential emails through your account settings or by using the unsubscribe link in our emails. Note that you cannot opt out of critical account-related communications.

8. CHILDREN'S PRIVACY

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected information from a child under 18, we will delete that information promptly.

9. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

For European Union users, we comply with GDPR requirements for international data transfers.

10. THIRD-PARTY SERVICES

Our app may use third-party analytics services (such as Google Analytics) to help us understand app usage. These services may collect information about your device and usage patterns. They have their own privacy policies governing their data practices.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. We will notify you of material changes by:

The "Last Updated" date at the top indicates the most recent revision. Continued use after changes constitutes acceptance of the updated policy.

12. CONTACT US

If you have any questions about this Privacy Policy or our data practices, please contact us:

For data export requests, email info@raise22.com with subject "Data Export Request"

For data protection concerns, you also have the right to lodge a complaint with your local data protection authority.

© 2025 Raise-22. All rights reserved.

Terms of Service Home